1. How much does it cost to have something shipped to me?

Shipping rates are shown at checkout once you enter your billing and shipping address. In certain cases, we are required by law to apply tax:
  • Orders shipped to Nevada are subject to an 8.5% tax on order subtotal and shipping fees.
  • Orders shipped to New Jersey or placed as an in-store pickup are subject to 6.625% New Jersey sales tax on order subtotal and shipping fees.
  • Orders shipped to New Hampshire are subject to an 8% tax on order subtotal and shipping fees.
  • Orders shipped to North Dakota are subject to a 10% tax on order subtotal and shipping fees.
  • Orders shipped to West Virginia are subject to a 6% tax on order subtotal and shipping fees.
  • Orders shipped to Wyoming are subject to a 12% tax on order subtotal and shipping fees.
2. How long will it take for me to get my order?

For items that are in stock, preparing an order for shipment typically takes 1-2 business days. Delivery times vary from state to state and by shipping method (ground, 2-day, or overnight). For orders shipped via 2-day or overnight delivery, please contact us with any questions about estimated delivery dates, as our carriers' express schedules vary.

3. Where can I pick up my order?

Wine Anthology's retail store is located at 1075 Raritan Road, Clark, NJ 07066. You can contact our store at (732)-499-0099.

4. What are your hours of operation?

Our online customer service hours are 9am-5pm Monday-Friday (ET).

Our retail store in Clark, NJ is open 9am-9pm Monday-Thursday, 9am-10pm Friday-Saturday, and 10am-6pm on Sunday (ET).

5. Why is my state not listed as a ship-to state?

At this point in time, Wine Anthology is not allowed to ship to all states due to local laws. We apologize if your state is not listed at this time, but we cannot make any exceptions. However, laws change daily, so please do check back!

6. Which states are you unable to ship to?

For state restrictions, please see the Shipping Restrictions section of our Help page.

We cannot ship to a PO Box as an adult recipient needs to be present to provide a signature.

7. What is your return policy?

It is rare to receive a defective product from Wine Anthology. However, if this does occur we will issue a store credit, a replacement item, or a refund in the amount of the purchase price excluding tax, shipping, and handling, at our discretion. We must be notified within 30 days of the purchase date. All bottles must be ¾-full with the original content. If the order included more than one bottle of the same product, the other bottles must be full and unopened.

8. Are the prices the same online and in-store?

No; pricing in-store differs from online pricing. For local customers, you may place an order online and schedule for a pickup at our store to receive the online price.

9. Is shipping insurance available? What if items in my package are broken when they arrive?

We offer optional shipping insurance in the "Shipping Method" section of our checkout that will cover you against any breakage or loss in transit. If anything is broken or missing when your package arrives, please let us know and we will replace the product or refund at our discretion.

10. What is "Vintage Substitution"?

Occasionally, we run out of stock on a particular vintage. Vintage substitution allows us to fill your order with the same item you ordered, but of a different vintage. If you do not want us to substitute a different vintage, please uncheck the "Allow Vintage Substitution?" box in your Shopping Cart.

11. Can I include a gift message in my order? Will my gift recipient see the price of the item?

For gift orders, the recipient will receive an invoice that has no price information, but includes the billing address so that your recipient knows from whom the gift was sent. If you would like a gift message included, please enter it in the "Order Notes / Gift Card Message" box in your Shopping Cart.